Legal & Privacy

Privacy Policy

This policy explains how Shivesh International handles personal information submitted by international buyers and website visitors.

Effective date: 14 August 2026

1. Who We Are

Shivesh International is an Indian exporter and supplier of Natural Henna Powder, Natural Indigo Powder, Natural Henna Hair Colors, Henna-Based Hair Colors, Ayurvedic Indian Herbs and Indian Spices.

For the purposes of this Privacy Policy, Shivesh International is responsible for determining how personal information submitted through this website is handled.

2. Information We Collect

When you submit a business enquiry, request a quotation or contact our export team, we may collect information such as:

  • Your name and company name
  • Country and business email address
  • Phone and WhatsApp number, when provided
  • Products, packaging and quantities of interest
  • Private-label, distribution or export requirements
  • Messages and other information you voluntarily provide

We may also collect limited technical and usage information through Google Analytics when you consent to optional analytics cookies. This may include page views, approximate geographic region, browser type, device category, traffic source and website interactions.

3. How We Use Information

We use information for legitimate business purposes, including:

  • Responding to product and export enquiries
  • Preparing quotations and commercial information
  • Understanding packaging and private-label requirements
  • Coordinating samples, documents and potential orders
  • Improving website performance and buyer experience
  • Protecting the website against misuse and security threats
  • Meeting applicable legal and regulatory obligations

We do not send names, email addresses, phone numbers, WhatsApp numbers or complete enquiry messages to Google Analytics.

4. Legal Bases

Depending on the applicable law and the nature of your interaction, we may process information because you have provided consent, because processing is necessary to respond to your request or take steps before entering a business relationship, because we have legitimate business interests, or because we must comply with legal obligations.

Optional analytics cookies are used only according to the consent choice recorded through our cookie banner.

5. Cookies and Analytics

This website uses Google Analytics 4 to help us understand website traffic and engagement. Analytics storage and advertising-related storage are denied by default and are updated only when a visitor selects “Accept” on the cookie banner.

Visitors may select “Reject” and continue using the website. Your cookie preference is stored in your browser so that the website can remember your choice.

More information is available in our Cookie Policy.

6. Service Providers

We may use trusted service providers to operate our website and process communications, including website hosting, email delivery, analytics and security providers. These may include Vercel, Resend and Google Analytics.

Service providers may process information only as necessary to provide their services and according to their contractual and legal obligations.

7. International Data Transfers

Because we operate an international export business and use global technology providers, information may be processed in countries other than your own. Where required, appropriate safeguards are used in accordance with applicable data-protection laws.

8. Data Retention

We retain business enquiry information only for as long as reasonably necessary to respond, follow up on potential export business, maintain appropriate business records, resolve disputes and comply with legal, tax or regulatory requirements. Analytics information is retained according to the retention settings applicable to our Google Analytics property.

9. Your Privacy Rights

Subject to the laws applicable to you, you may have rights to request access, correction, deletion, restriction, portability or objection concerning your personal information. You may also withdraw consent where processing is based on consent.

You may contact us to exercise an applicable right. We may need to verify your identity before completing a request.

10. Data Security

We use reasonable administrative, technical and organisational safeguards designed to protect information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

11. Children’s Privacy

This website is intended for business buyers and commercial users. It is not directed to children, and we do not knowingly collect personal information from children through the business enquiry form.

12. Policy Updates

We may update this Privacy Policy to reflect changes in our website, services, technology or legal obligations. The current effective date will be displayed on this page.

13. Contact Us

Shivesh International

361/C, BG-6, Paschim Vihar,
New Delhi – 110063, India

Email: info@shiveshinternational.com

Phone: +91-9999774950